Support

Our technical support line is staffed by the same developers who programmed the Memo software, so they know it inside out. Located in Michigan, they are native speakers of English and dedicated to technology. They are available 8am to 8pm ET, Monday-Friday. Or you can send an email message, which will be answered within 24 hours.

The Memo device is under warranty by its manufacturer, Archos, for a year. The warranty is shipped with the device, in its original packaging, after the Memo software is loaded.

Memo Tech Support

8am – 8pm ET

800-734-0612

Or email us using the form below:
* Required

For problems connecting Memo to your cable modem or wireless router, please contact your cable company or wireless network support. Or you may wish to contact the Geek Squad, a service provided by Best Buy. Locate your nearest branch here »:

Try Memo for Free!

  • Set up a trial account
  • See how easy it is
  • Share with your siblings and other caregivers
  • You can see exactly how the Memo screen will look, although you will not receive the Memo device.
  • Good for 14 days
Trial Account

Purchase Memo Now!

  • Set up your caregiver account
  • Buy a 6-month or 12-month subscription
  • Start configuring the display immediately
  • Give access to siblings and other caregivers if you like
  • The Memo device will arrive in a few days
Purchase

Testimonials

Copyright 2012 Memo Touch LLC Patent Pending